Our patient care coordinator and beauty advisors are ready to assist you with any questions regarding your medical esthetic or wellness needs.
Get In Touch
Call for More Information
Call us today at (650) 340- 7546 or text us at (650) 458-7297.
You can also email us at shawna@md-factor.com
Address: 448 N San Mateo Drive, San Mateo, CA, 94401
Phone: (650) 340-7546(SKIN)
Business Hours: 9:00 AM – 5:00 PM Monday – Friday
*Saturdays: by appointment only – please call for availability.
*We have a 24-hour Cancellation Policy. If you need to reschedule please call 24 hours in advance otherwise a consultation fee may apply*
How do I book an Appointment
In order to book an appointment with Dr. Susan Lin:
(650)340-7546 or E-mail shawna@md-factor.com
Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
If you need to cancel your appointment, please allow 24 hours to notify us of the cancellation. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice, you will be charged a $50.00 cancellation fee for your appointment. This amount must be paid prior to your next scheduled appointment.
What is your turn around time?
Our turn around time depends on the type of procedure you are being seen for.
What are MD products?
MD products are award winning products that were created by Dr. Susan Lin. You can purchase some MD products without a physicians recommendation by visiting www.md-factor.com