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Our patient care coordinator and beauty advisors are ready to assist you with any questions regarding your medical esthetic or wellness needs.

448 N San Mateo Drive,
San Mateo,
CA, 94401

9:00 AM – 5:00 PM  Monday – Friday

*Saturdays: by appointment only – please call for availability.

Get In Touch

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How do I book an Appointment

In order to book an appointment with Dr. Susan Lin:

Make an appointment OR

(650)340-7546 or E-mail Cassandra@md-factor.com

What is your turn around time?

Our turn around time depends on the type of procedure you are being seen for.

What are MD products?

MD products are award winning products that were created by Dr. Susan Lin.  You can purchase some MD products without a physicians recommendation by visiting www.md-factor.com 

Cancellation Policy

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

If you need to cancel your appointment, please allow 24 hours to notify us of the cancellation. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice, you will be charged a $50.00 cancellation fee for your appointment. This amount must be paid prior to your next scheduled appointment.